Privacy policy
Updated: July 2026
Who we are
Umelo.me is an online platform for finding home-service masters in Montenegro. This policy describes what data we collect and how we use it.
Data we collect
On registration: email, phone, name (for masters — business name, service categories, working cities). When posting a request: job description, city, contact phone. Technical data: cookies, IP address, usage data.
Why we use it
To run the service: showing requests to masters, passing the client's contact to a responding master, notifications, moderation, service improvement.
Who we share it with
A client's phone is shared only with masters who unlocked their request. We do not sell personal data. Technical providers (hosting, notifications) process data on our behalf.
Storage and security
Data is stored on servers in the European Union. Access is restricted; connections are encrypted (HTTPS).
Your rights
You may request a copy of your data, correction, or account deletion — contact us via the Contact page.
Cookies
We use cookies for authentication and service operation. Disabling cookies may break your account area.
Policy changes
We may update this policy; the current version is always published on this page.